Terms & Conditions

The brand name Jacket Base stands for superior products, excellent value, and total customer satisfaction. We’ve become the go-to source for genuine leather jackets because of our dedication to providing superior quality and support long after the sale is made. To better assist our customers, we have created clear terms and conditions when buying from our platform. Please read and clearly understand them before making a decision.

Age Restrictions

To the best of our ability, we will always act responsibly and ethically toward our customers. That’s why we restrict the ordering of genuine leather jackets to customers over the age of 18. Since we want parents to be able to lock the site and monitor what their children buy, we do not accept orders from anyone under the age of 18.

Personal Data

We will never do anything to put our customers’ private information at risk. You can rest assured that your privacy will be respected and protected at all times when you share personal information with us through our website. In order to make and confirm a purchase, customers need only provide their full names, contact information (including phone number and email address), and transaction details. The safety of our platform is constantly monitored by our team of IT experts, who keep it updated with the latest cyber security measures. Our customers’ personal details will never be shared with any third parties.

Online Payments

Credit cards, debit cards, and PayPal accounts are all acceptable methods of payment. If you’d prefer a different method of payment, we also take American Express, Wire Transfers, Western Union, Money Orders, and MasterCard.

Shipping

We have put a premium on our shipping services and only work with reliable partners who can guarantee on-time delivery. Our shipping method ensures that customers will receive their leather jackets promptly from our delivery partners. We don’t skimp on quality or add any hidden fees to shipping, but prices may still vary by country. We now offer free shipping on all orders to the United States!

Delivery

Shipment is pointless if it cannot be reliably delivered. Therefore, we have assembled a team of delivery partners who are true specialists in their field. Our delivery staff will start delivering the goods to their intended recipients as soon as the shipment arrives, all the while keeping a close eye on the shipment to make sure nothing goes wrong.

Pricing

One of the most influential aspects of product and service quality is the price. We aim to offer collections and products that are both more affordable and of higher quality than those offered by competitors. These prices are unmatched by anyone else in the market.

Exchange and Return

To file a complaint and be eligible for our return and exchange policy, customers can initiate a conversation with a representative. Customers interested in learning more about this option should review our return/exchange policy.

Around the Clock Support

Customers don’t enjoy the buying experience if they are forced to wait a long time just to get a response. Because of this, we have dedicated staff working around the clock to ensure that all of our customers’ inquiries are resolved in no more than 12 hours. Since we receive many emails from all over the world, we kindly ask our customers to be cooperative.